Windows 10
Processeur Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz, 2712 MHz, 2 cœur(s), 4 processeur(s) logique(s)
Edge - GoogleChrome - Firefox, etc.
8 Go de RAM
Disque : Espace libre 335,69 Go (360 440 586 240 octets)
Je désactive Defender, je lance le fichier télécharger en mode administrateur... mais ça ne fait rien... ça met des fichiers dans le répertoire ProgramData/Intuit/TurboTax/MSI/TY19... aucun message d'erreur à l'écran.
Fichier log (json) dit ceci :
"applicationInformation": {
"applicationProductName": "TurboTax",
"applicationSubProductName": "Installer",
"applicationYear": 2019,
"applicationSku": "Installer"
},
"configurationInformation": {
"systemOsPlatform": "Windows 10 Home",
"systemOsVersion": "6.3",
"systemTrueVersion": "10.0.18362.778",
"systemArchitecture": "x64",
"systemProcessor": ", "
},
"systemStateInformation": {
"systemStateProcessID": "9648",
"systemStateProcessName": "SetUp",
"systemStateThreadID": "1",
"systemStateDiskSpace": "0B",
"systemStateFreeSpace": "0B",
"systemStateFreeSpaceForCaller": "0B",
"systemStateTotalMemory": "0B",
"systemStateAvailableMemory": "0B"
},
"buildInformation": {
"buildName": "2019.0.0.7"
},
"errorInformation": {
"errorCrashID": "1619",
"errorTitle": "TurboTax Installation Failure.",
"errorSubTitle": "InstallShield Installer",
"errorStackTrace": "Stacktrace",
"errorType": "InstallFailure"
},
"installSummaryInformation": {
"MsiExitCode": 1619,
"SetUpExeVersion": "2019.0.0.7",
"SetUpExeBuiltAt": "Nov 27 2019 18:45:04",
"UniqueReportIDForThisSession": "19d4ba5bf303fed523d4da92bcd0f0252309f49438440b2d8ea1dd988753a6d1",
"TIDForSession": "afd8ee5bd0f948fdb702eec38d87097c",
"TotalElapsedSeconds": 0.000000,
"PreFlightCheckStatus": "",
"HasDotNet452": false,
"InstalledDotNetVersion": 0
},
"timeStamp": "[phone number removed]",
"systemMachineID": "b255ca6ebabdd958469a261ca9b165b5292ca7187cef0d88dd83e51e7a96fc9c"
}
