You can try the options given in the following article.
Troubleshoot printing issues in TurboTax Online - Community
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It is possible you have multiple accounts. Please make sure you're in the right account. You can do that by using our account recovery page.
Please review the a...
The payment will show up on your bank or credit card statement as confirmation. Please refer to the following thread for an explanation.
I need proof that I pai...
What happens when you try to contact them? Please use this link to contact customer support.
What is the TurboTax phone number?
Please let us know if you need m...
You will need to cancel your payment and then make your payment for the federal taxes owed on the IRS website.
Please refer to the following link to pay throug...
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