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TurboTax never knows how, when or even if you paid your federal or state tax due. Your only proof that you paid is your own bank or credit card record. You cannot pay a federal tax due from a state refund, nor can you pay a state amount due from a federal refund. You have to pay it yourself, using your own bank account, the IRS or state website, or by mailing a check or money order to pay.
If you think you paid your state tax from your bank account, check your bank account records or bank statement. Otherwise, contact the department of your state government that handles income tax.
How do I contact my state Department of Revenue?
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