Sorry to see you having this issue. The most common reason for this error being generated, are the dashes and spaces in the numbers. Please completely delete all numbers, dashes, and spaces and retry inputting your numbers.
The second possible reason for this error coming up is possibly having chosen the option as a renter and later including taxes as an owner therefore to correct this, all information is to be deleted and only one option chosen, either one of being a renter or being the owner. Only one option can be chosen.
If these two solutions do not clear this issue, your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact us please follow this link: Contact Us form. Once you go through the steps and complete the form, the phone number to speak to a TurboTax agent will appear on the page. If the agent cannot resolve your issue please make sure you tell them you want to escalate the issue to a higher level.
Thank you for using TurboTax.
