@jdellis19 Please click the link here, to contact us for further assistance.
Please be sure to enter the correct product, edition, and a detailed description of your issue. Once you fill out the form you will be given a service ticket number and a phone number to contact customer care. (You will not get a phone number if you use the link outside of operating hours.) We're open daily from 5:00 AM to 9:00 PM PT.
