My Kansas return was $498 less than Turbotax showed

Good Evening,

I am writing because my Kansas return was $498 less than what Turbotax illustrated (the actual amount received).  I did not have any outstanding or offsetting fees with the state or feds.  I did not incorporate the Turbotax fees into my return, I paid them separately.  Turbotax offers no support to help with this situation.  I cannot find the rationale as to why this occured?