I live in NY and earn income from NJ. I have gone through all the steps suggested on this thread (manualy entering the amount on the NY return, clearing browser cookies) but continue to get this error even though the TP amount is not greater than the tax imposed (not withheld) by NJ. I have had filed with TT and had NJ income for the past 10 years and have never gotten this error before.
My case number from my call with TT helpline (she could not find anything wrong with my entries) is [phone number removed].
Thanks in advance for the help.
