BE AWARE if filing an amendment!!!

I filed an amendment on my taxes and the IRS took out the tax payment on original tax filed AND also the amended taxes! Both done on same day, so bot sure how they did not catch that. OMG! Now I am out over 6K! I cannot reach anyone at IRS. Called Turbo tax and they just said call IRS. I paid extra for help from Turbotax when filing, so don't even bother paying that extra because they DO NOT HELP you at all. I guess filing the amendment trying to be honest was really a huge mistake! I am furious right now. All you get these days is automated BS and get no live help at all.