I cannot activate my account

[dingusl1]

Hello:

I bought my version of Standard online edition at Costco.I have entered the code on the box and also the code provided by costco which is the same one in the box.  Neither works.

What do I do?

Steven

[TurboImpotGinette]

Please find below our TurboTax FAQ link to guide you so you can activate your software. 

I'm having issues with my TurboTax Online activation

Thank you for using TurboTax.