I am an RBC client and went to the RBC site at;
https://www.rbcroyalbank.com/onlinebanking/taxtime/
It states that I can save 20% when I file with TurboTax online. I hit the Go To TurboTax link and filed my income tax. When I was finished I noticed that my total fee was not reduced by 20% so I contacted RBC before I finished paying. They informed me that I would get the 20% off after I pay. When I paid the 20% did not come off the total.
